Collect only what the order, inquiry and delivery require.

Who we are and how to contact us

SignalAtlas operates this website and is responsible for the personal information described here. Privacy questions and rights requests can be sent to contact@signalatlas.vip. We aim to acknowledge privacy inquiries within five business days.

Information we collect

Depending on how you use the site, we may receive the following information.

• Name, email, company, role and account profile information
• Billing address, order and transaction metadata supplied during checkout; payment processors handle full card details and security codes
• Content delivery, access and order-progress information
• Every field submitted through the contact and research inquiry form
• Support messages, research context and communication history
• Technical signals such as IP address, device, browser, security logs and cookie identifiers
• Tax, invoicing or legal information required for an order

How and why we use information

We use information to operate the shop, answer inquiries, manage accounts and orders, verify research subjects, confirm scope, deliver digital products, provide support, secure the service, prevent misuse, maintain tax and contractual records and comply with legal obligations.

Sharing and sale of data

We do not sell personal information. We share only what is necessary with hosting, email, payment, analytics, professional-adviser or delivery providers working under appropriate obligations, and when disclosure is legally required.

Cookies and technical storage

Essential cookies and local storage support authentication, sessions, cart contents, checkout and security. Any optional analytics should be privacy-respecting, documented and consent-managed where the law requires before production launch.

Retention

We retain information only as long as reasonably needed for the purpose collected, contractual support, content access, tax or legal records, dispute handling and security. Retention periods differ by record type and applicable law.

Security and payments

We use proportionate technical and organisational safeguards and reputable payment providers expected to meet applicable payment-security standards such as PCI DSS. SignalAtlas does not intentionally store full card numbers or CVV codes. No internet service can guarantee absolute security, so credentials should never be sent through the public form.

International transfers

Some providers may process information outside your country. Where required, appropriate contractual or legal safeguards should be used for those transfers.

Your choices and rights

Depending on applicable law, you may request access, correction, deletion, restriction, portability or objection, and may withdraw consent where processing relies on consent. We may verify identity and retain information that law requires us to keep.

Children

The service is not directed to children, and we do not knowingly collect personal information from children below the age permitted by applicable law.

Changes and contact

We may update this policy as the service or legal requirements change. The current version and date remain on this page. Contact contact@signalatlas.vip with a privacy request.